Vancouver Auto Repair

They would not honor their Groupon deal for oil changes. Gave the excuse that it was a corporate decision to stop. Paid for Groupon was for 4 oil changes free. When I redeemed the Groupon I was told then since my car used full synthetic oil that I can only get two free oil changes. Well turns out that I only needed synthetic blend like their coupon said. That was their first lie. Today I took it back for my supposed second oil change and they told me I could only use one block and then I have to pay for the other half. See the following photo for other details. We purchased three Groupons one for myself my wife and my daughter. When my daughter went in for her first oil change they did the exact same thing and then told her she needed new spark plugs. Not that unreasonable to think that she may need new spark plugs but they were going to charge her over $30 each for $8 spark plugs. When my wife took her car in for her first oil change they did the same thing and told her that her rear brakes were metal on metal and the car was unsafe to drive and the rear brake pads and rotors would need to be replaced. I inspected the brakes when my wife returned home and discovered that there was a 16th of an inch of pad left and there was no metal-to-metal contact and the rear rotors were unaffected. In my opinion Honest-1 Auto Care is honest none Auto Care.

First off, this is a great place with great people. The two stars down is for the fact that they charge $84 for a full synthetic oil change that the Toyota dealership charges only $52 for. If you have the coupons and don't do full synthetic, this place is worthwhile. If you don't have coupons you can literally drive to your dealership and save over $30 on your full synthetic oil change. Once again, great people, not so great prices.

The Minnehaha crew are awesome. They always fit me in when I need something done. Great service!

Thank you for taking such great care of our RV, fastest oil change ever!!!

Great place for car care! They take their name seriously. I would recommended this shop for sure.

This was my first time coming to Honest 1Auto Care. They have outstanding service, and very nice staff members. They were quick and did a great job on my tire rotation and oil change. Best auto shop experience EVER! Thank you Honest 1 Auto Care - Minnehaha location!

Outstanding service and awesome staff members!! First time coming here, they make you feel right at home. Quick and quality service. I would provide 10 stars if that was an option! Thank you Honest 1 Auto Care-Minnehaha location :)

Great honest place! Chris was very nice and went above and beyond for us!

Our family brings our vehicles to Honest-1 on Minnehaha. Store manager Chris is always helpful and makes sure the work is a quality job. We always have a good experience when we go in.

These guys have always been real good and honest but have had difficulty this last time. The reason I'm rating them three stars is only because of the misinformation. As far as the work that I've had them do I would give them a five-star. I have a 17 ft box van and called them first after getting new tires front tires to see about getting an alignment. Like I mentioned they've always done good work so I wanted to use them but was informed that there the lift was not big enough to handle my truck. Couple days later I happen to be driving by there and I just thought that was kind of strange that they're Rock wasn't big enough the hold my truck so I pulled in and talk to the manager and he said I don't know who you talk to but we can do it. I made an appointment and brought it in and after about 15 minutes of waiting a gentleman came in and said that they can't do it because the front end is too wide for their machine. It's basically a pickup cab with a box on the back so the width of it is no wider than a Ford Econoline. The day I was there and talk to the manager that told me he could do it. I said that I was told you couldn't and he pointed to a pickup truck which was on the rack and was approximately the same size of my truck but had a big Landscaping bed on the back and it was up on a rack and he said yeah we can do it. So I'm not quite sure why I was getting so many different answers I don't know if the front end guy just did not want to deal with it or what the reason was but I figured if it would fit on the rack it should be able to be aligned or it wouldn't have git on the rack at all if it was too wide. Just a little confused on the information I got over several times going there as far as the front-end work.