This is not my first time going to honest one auto care. I returned because of my great positive experience previously!!! Overall, I had a good experience this visit. Upon arriving, I was a little thrown off by the fact that the person checking me in acted like I did not have an appointment and had no clue why I was even bringing my vehicle there. However, after explaining my situation, the mechanic/ technician Jones that did the diagnostic reviews on my vehicle was very knowledgeable, and I appreciate the fact that he was able to walk me around my vehicle and explain to me what was going on. I also appreciated the different advice as well as opinions on different diagnostic recommendations.