Called and let them know I was having some misfires in all cylinders. I wanted to know how much it would be to take a look at it and Steve said to just bring it in. I wanted to know the price and Steve said it would be 120 dollars for the inspection. I said that there was another shop that had a better inspection price and Steve said “then why don’t you take it to them!” I let him know he was being rude about it and he continued to give me attitude. He didn’t even bother letting me know why they charge a higher amount. I wasn’t expecting him to match someone else just give me good reason for the charge. Took my business elsewhere and was glad to do so. Hope someone let’s Steve know that a little customer service goes a long way. Worst part is, I was calling because a friend had said how helpful they were. HA!
Hello Christopher. Our Labor rate's are as follows 125$ an hour, Diagnostic rate's The same Comparable to All shops Locally, When you called for the quote which was less then 15 minutes Ago! We simply quoted you 1 hour for Diagnoses, we do not lower or price match labor rates or diagnoses fee's. We would have Given you a fair & reasonable assessment of your vehicle's repair need's, I'm Glad you were able to find a Repair facility in Camas to Accommodate your Vehicle repair need's. Please enjoy your Day. Chris. Store manager
- Honest-1 Auto Care Minnehaha