Needed to get new brakes. Took it in for the free inspection. Took a while (about 2.5 hours). That wasn't a huge deal, but after all was said and done they wanted $717 for the entire job which included front and rear brakes, four new rotors, and a brake fluid flush. They said it would take 5-6 hours. Called sears at the mall, told them everything i wanted and they said about $430 and 2-3 hours to complete. That is a ridiculously big price and labor time difference (sears offered the same parts honest 1 offered me). I ended finding a friend who just opened a shop (worked on cars his whole life). Rear rotors were still fine he said, still like brand new. So basically selling me stuff I didn't need, and overcharging is my experience with them.