Bad situation turned into awesome experience! Originally my husband & I were going to take my PT Cruiser to a local mechanic referred by family member. Unfortunately this mechanic wasn't open yet (it was 11 am) and is appointment only (but doesn't have voice mail or answer phone). So my husband read about Honest 1 and we headed over! Charlie Kent was awesome. We gave him the problem, he gave us the answer (affordable one at that!) The PT was ready when he said and for the price he said! Truly was a pleasant experience. Waiting room is nice, clean and kid friendly. My husband was most impressed with how neat & clean the shop/bays were. They are now our mechanics of choice! Thank you!