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Great guys great service! I really like the no pressure attitude and honesty about the work that really needs to get done and can wait.
Great Service as always
Service was on time and done well. The wait was pleasant and people friendly.
Great service - professional help.
Great customer service and work
I Received great customer service and liked that they added feature of emailing all service details including photos.
Thank you for the great service
Bad situation turned into awesome experience! Originally my husband & I were going to take my PT Cruiser to a local mechanic referred by family member. Unfortunately this mechanic wasn't open yet (it was 11 am) and is appointment only (but doesn't have voice mail or answer phone). So my husband read about Honest 1 and we headed over! Charlie Kent was awesome. We gave him the problem, he gave us the answer (affordable one at that!) The PT was ready when he said and for the price he said! Truly was a pleasant experience. Waiting room is nice, clean and kid friendly. My husband was most impressed with how neat & clean the shop/bays were. They are now our mechanics of choice! Thank you!
was about to take my car here for a tune up but reading all the reviews no thanks
Okay service for just an oil change. Was going to be charged for a special filter which our car did not need until we questioned it. I am familiar with cars/engines so did not like being talked down to. Probably will not return except for a basic oil change with a coupon price.
Thank you for letting us know what you think. Often, when we see a vehicle for the first time we don't have the specific information for that vehicle until we get it decoded. Upon arrival, you were informed that there could be an additional charge for your oil filter, as your vehicle had a few different engine options and there were different filters for those engines. Your patience was appreciated as my technician got the information we needed to confirm which filter your vehicle needed. I hope there was no inconvenience and do understand that we were not trying to charge you for anything other than what your vehicle needed. No service order was generated until the vehicle's specific information was confirmed.