Vancouver Auto Repair

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Mon - Sat: 8:00 AM - 6:00 PM

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5

Easy transaction. They went completely over the entire car and outlined a tail light out and front tires needing replaced. Looking out for safety is most important on my list. I'll be going back!

1

I went to the one in Minnehaha to have 2 front struts replaced on 4/25/16. The manager, after the multi point inspection and $1000 in repairs, tried to sell me an oil change within one week of the oil being done. He said since there was no sticker in the window, he figured it needed to be done. They never checked my oil! Today, 7/1/16 I took the car in because the struts sound like a wooden ship cracking. Also, the boots for the struts have come undone. I went in for my appointment this morning, and the same manager said he would get his technician to test drive with me. The Technician came out and as I began to tell him about my experience, he put the keys in my face and, with an attitude, said "You Drive." That's when I decided I am done dealing with them.

I would Be more than Happy to Look at the vehicle had the customer given me the opportunity. I asked him if he would go on a test drive with one of my technicians. And then took off with his vehicle. If we didn't do something right we are more then willing to do whatever we can to make it better, given the opportunity. I would still be willing to help Mr. Clark if he would like.I do apologize for my Tech he just wanted you to drive to create the problem and point it out to him. His intention was not to be rude.

- Honest-1 Auto Care Minnehaha
4

The service was fine, but I did not receive a phone call when the car was done, when I had asked for one when I dropped the car off. Also, I thought it was nice that they gave me a free air freshener - until I opened it. It's possibly the worst smelling air freshener I've ever come across. I think it was supposed to be vanilla - vanilla from hell. I threw it away as soon as possible.

5

Very personable and attentive to your needs. Definitely recommend them.

5

Great, fast, friendly service

5

Service check out throughal.

5

The staff was efficient, courteous and professional. The establishment was clean and had a welcoming and some what homey feeling.

5

Got my oil changed here multiple times. Very professional And Timely.

4

Aaron and the tech who changed my oil where very friendly and answered all my questions and made sure I understood. They did not treat me like other places where they think oh she's a women she won't understand. NO! they treated me like a human! I will be back

5

Fast and friendly service. I highly recommend.

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